Terms & Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.
By using this website, all website users (“you”) agree to these terms and conditions. If you do not agree to all of these terms and conditions, you may not use this website.
Anthonyryans.com may make changes and update these terms and conditions at any time. Please check the terms and conditions posted at www.anthonyryans.com periodically, because your continued use of the website will mean you accept those changes and updates.
These terms and conditions relate to your use of this website.
We will take all reasonable care to ensure that all details, prices, photographic representations and descriptions of products appearing on the website are correct at the time when the relevant information was entered onto the system. We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our products that appear on the website. What you see will depend on your monitor and computer equipment, we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise. Please refer to our Returns Policy if you are unhappy with your purchase.
We will not be liable for any reason if the Anthony Ryans website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of or the entire Anthony Ryans website. We reserve the right to withdraw any product from the website without any prior notification. We also reserve the right to amend prices of products without prior notification.
All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions.
Non-acceptance of your order may be due to any one or more of the following non-exhaustive reasons:
- The product you ordered is out of stock
- Our inability to obtain authorisation for your payment
- We have identified a pricing or product description error
- There is a system or procurement failure; and failed customer validation checks
When you place an order on our website we will email you an acknowledgement detailing the product you have ordered. This email is not an order confirmation or order acceptance. Acceptance of your order and the completion of the contract between you and Anthony Ryans will take place when your order has been dispatched. We will email you when your order has been dispatched. We reserve the right to dispatch multiple orders separately. All products are subject to availability. Our display of products on our website is an invitation and not an offer to sell those goods to you. An offer is made when you place the order for your products. If products that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process any remaining products on your order. We will not supply a replacement product without your authorisation
Click & Collect
We offer an option to collect in store on all orders. Payment is taken at the time of the order being made. This option waives the shipping fee where applicable and you can collect it in store at your leisure. For collect in store orders please await an email update notifying you that your order is ready before you come instore to collect. Failure to await this email update means that you may arrive instore to collect before your order is ready, resulting in a delay. All In-Store Collection orders are to be collected from Ryan’s Homestore 7 Lombard Street Galway. Please present your order confirmation printed or on a smart device at any till point. Photographic identification must also be presented when collecting goods; we will accept a driver’s license or passport.
All Gift Cards will be posted free of charge unless express delivery is selected at an additional charge of €5.00. We offer free shipping on orders of €49 or more in Ireland. Orders below this amount will incur a shipping charge of €5 for Ireland all 32 counties. Orders shipped to the UK will incur an automatic flat rate shipping charge of €7. Please note there is no free shipping threshold for shipments outside of Ireland. Orders to mainland Europe start at €20.00 and can be more as they are shipped by weight. Please contact us for an up to date shipping quote. We use a combination of shipping agents An Post, DPD & Fastway. You will receive a shipping confirmation email on the day of dispatch along with an email with tracking details from the relevant shipping agent. From the day of dispatch shipping is usually next day delivery for Irish deliveries although this is dependant of the courier’s workload and the time of the year. Please allow 3 - 5 days to receive your order and longer at peak times such as Christmas or Sale times. Orders being shipped abroad will take longer to receive. Delivery can take up to 10 days to European countries and 20 days for Rest of World. Please be aware you must make an effort to meet or make delivery arrangements with couriers.
If your item is not in stock, we will notify you immediately by phone or email and backorder the item for you if you wish to proceed. You will always have the option to cancel your order if you would rather not wait. Anthony Ryans will make every effort to deliver goods within the estimated timescales. However, delays are occasionally inevitable due to unforeseen factors or events outside our control, for example extreme weather, a flood or fire. Anthony Ryans shall be under no liability for any delay or failure to deliver the products within estimated timescales. All claims for delivery shortages and damages must be reported. Please ensure that you inspect all purchases within 24 hours of accepting delivery and report any damages via email to [email protected]. Risk of loss and damage of products passes to you on the date when the products are delivered to you. You may receive your order in separate packages, from the same order.
If, for any reason, you wish to cancel any order you have placed and it has not been dispatched, please contact Anthony Ryans on +353 (0)91 539633 or email us at [email protected]. It is our policy to try to process orders immediately; however, it may not always be possible to stop an order from being dispatched. After dispatch our Returns Policy will apply.
At Ryan’s, we want all our customers to be completely satisfied. In the unlikely event that you will need to return your purchase, please keep your receipt as this will speed up the transaction. Items without proof of purchase will be exchanged at current selling prices. Products need to be returned with the original packaging and price/sale tickets attached. This may not apply to reduced priced items. This does not affect your statutory rights.
If you wish to return an item you purchased online for whatever reasons you may contact us by email at [email protected] within 14 days of receipt of goods stating the reason for return. If the goods have been dispatched as ordered, they can be returned for a refund, for the cost of the goods, less any delivery charge incurred. Please note the cost of returning the unwanted goods is at your expense. Please note that if items are returned you should ask for proof of postage from your post office as we reserve the right to refuse a refund if an item is lost whilst being returned. All returns must be returned within 14 days of receiving your order. The card used for the purchase will be credited with the refund. Returns can be made to the address below
Homeware Returns Address:
Online Store Returns
Anthony Ryan’s Homestore Ltd.
7 Lombard Street.
Phone: (0)91 539633
Returns E-mail Address [email protected]
After inspection of the goods you will receive an email once the refund has been issued. You should expect to see the refund in your account within 5 working days from receipt of this email; however some banks may take longer. We are happy to exchange a product for the same product but in a different size, if available pending the product being returned is new, unused and unworn condition with tags attached and in original packaging. If a different product is requested then a new order must be completed on the website by the user. In the interest of safety and hygiene, hats, lingerie, hosiery, underwear, swimwear, mattress protectors, duvets, duvet covers, sheets, pillows, pillowcases and pillow protectors cannot be returned once the packaging has been opened or damaged, unless faulty. Personalised items cannot be exchanged, refunded or returned unless damaged or faulty
If you have an account with anthonyryans.com then you are responsible for maintaining the confidentiality of this account and any related passwords and for restricting access to your computer. You agree to accept responsibility for all activities that take place under your account and/or passwords.
You are prohibited from posting or transmitting to or from this website any material: that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or for which you have not obtained all necessary licences and/or approvals; or which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability or otherwise be contrary to the law of or infringe the rights of any third party, in Ireland or any other country in the world; or which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data) which facilitates your misuse of the website (including, without limitation, hacking). AnthonyRyans.com shall fully co-operate with any law enforcement authorities or court order requesting or directing anthonyryans.com to disclose the identity or locate anyone posting any material in breach of the above prohibitions.
We accept all major credit cards. The prices are displayed in Euro and are inclusive of VAT at the appropriate rate. We do have a currency converter on our site for STG purchases only which will be updated on a regular basis.
Anthonyryans.com uses all major credit cards.
To be eligible to purchase on our website you must:
- Be the holder of a valid credit card.
- Agree to disclose the personal information required to become a customer, and ensure that it is accurate and true in all respects.
- Agree not to impersonate any other person or use false details.
There may be circumstance where we may not be able to accept your order, namely:
- If the item ordered is out of stock.
- If we are unable to obtain authorisation for your payment. (If the issuer of your payment refuses or subsequently refuses to or does not authorise your payment to us, we will not be liable for any delay or non-delivery of your order).
- If the item is incorrectly priced due to a technical error.
- If the item is incorrectly priced.
Links to Other Websites
Anthonyryans.com website contains links to websites of third parties. These links are provided solely for your convenience and not as an endorsement by Anthonyryans.com of the content on such third party websites. Anthonyryans.com has not reviewed all of these third party websites and is not responsible for the content of linked third party websites and does not make any representations regarding the availability or content or accuracy of materials on such websites. If you decide to access third party websites through links on the Anthonyryans.com website, you do so at your own risk. Your use of third party websites is subject to the terms and conditions of use for those websites.
anthonyryans.com website may contain advertisements by third parties and these advertisements may contain links to other websites. Unless otherwise specifically stated, Anthony Ryan Ltd. does not endorse any product or make any representation regarding the content or accuracy of any materials contained in, or linked to, any advertisement on Anthony Ryans website.
You agree to indemnify and hold anthonyryans.com, its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the content of this website in a manner that violates or is alleged to violate these terms and conditions. Anthony Ryan Ltd shall provide notice to you promptly of any such claim, suit, or proceeding, and shall reasonably cooperate with you, at your expense, in your defence of any such claim.
anthonyryans.com will not be liable for any delay or failure in performance or interruption of the delivery of the contents of this website resulting directly or indirectly from any cause or circumstance beyond its reasonable control, including but not limited to failure of equipment or communication lines, telephone or other interconnect problems, computer viruses (including logic bombs, trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data), unauthorised access, theft, operator errors, severe weather, earthquakes or natural disasters, strikes or other labour problems, wars or governmental restrictions.
Severability and Waiver
If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.
No waiver of any of these terms and conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
Access outside Ireland
anthonyryans.com is a registered business in Ireland. Access to the content of the website may not be legal by certain persons or in certain countries. If you access anthonyryans.com website from outside Ireland you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. Recognising the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.
These terms and conditions are governed by, and construed in accordance with, Irish law and you irrevocably agree that the courts of Ireland shall have the exclusive jurisdiction to settle any dispute which may arise out of or in connection with these terms and conditions or the legal relationship established by them, and for those purposes irrevocably submit all disputes to the jurisdiction of the Irish courts.